Behaviour & Code of Conduct (For Parents/Guardians)

1) Purpose

This Behaviour & Code of Conduct Policy sets out expectations for all participants, parents/guardians, and staff at Flag Frenzy Football Camp. Our aim is to create a safe, respectful, and enjoyable environment where every child can learn and thrive.

2) Expectations for Children

• Treat coaches, staff, volunteers, and fellow campers with respect and kindness.
• Listen to instructions from coaches and follow rules during activities.
• Play fairly and include others — no bullying, teasing, or exclusion.
• Take care of equipment, facilities, and the environment.
• Use safe, respectful language — no swearing, name-calling, or offensive remarks.
• Respect differences in ability, background, culture, and identity.
• Remain in designated camp areas and with their group at all times.

3) Expectations for Parents & Guardians

• Support and reinforce this policy with their child before camp.
• Treat staff, volunteers, and other families with courtesy and respect.
• Raise any concerns calmly and constructively via the complaints procedure.
• Ensure children arrive and are collected on time.
• Avoid disruptive behaviour (e.g., sideline coaching, arguing with staff).

4) Expectations for Staff & Coaches

• Model positive behaviour, fairness, and respect at all times.
• Provide clear instructions and consistent boundaries.
• Intervene promptly to stop unsafe or inappropriate behaviour.
• Listen to children and take concerns seriously.
• Treat all children fairly, with equal encouragement and support.
• Follow the Safeguarding Policy and Health & Safety procedures.

5) Prohibited Behaviour

• Bullying (verbal, physical, or online).
• Disrespect towards staff or peers.
• Unsafe play, rough behaviour, or refusal to follow instructions.
• Swearing, discriminatory, or offensive language.
• Violence or aggression (including hitting, kicking, or spitting).
• Damage to property or deliberate misuse of equipment.

6) Consequences

1. Verbal reminder of expectations.
2. Time-out or removal from the activity.
3. Parent/guardian informed at collection (or contacted if urgent).
4. In serious or repeated cases, the child may be sent home or removed from camp with no refund (as per Refund & Cancellation Policy).
5. For any safeguarding/violence incidents, the Camp Director will review and may impose additional conditions for returning.

7) Reporting Concerns

• Children are encouraged to speak to any coach or staff member if they feel unsafe, excluded, or uncomfortable.
• Parents can raise concerns directly with the Camp Director in writing at admin@flagfrenzyfootball.co.uk.
• Safeguarding concerns will always be treated seriously and handled in line with our Safeguarding Policy.

8) Agreement

By registering for Flag Frenzy Football Camp, parents/guardians and children agree to follow this Behaviour & Code of Conduct Policy.