Our Commitment

Safe, Respectful & Enjoyable Participation

Flag Frenzy Football Camp wants every child to feel safe, respected, included and able to enjoy taking part.

Positive behaviour is supported through clear expectations, appropriate boundaries, encouragement, communication and fair responses when difficulties arise.

01

Purpose & Scope

This Code of Conduct & Behaviour Policy sets out the standards expected from children, parents and guardians, coaches, staff, volunteers and others involved in Flag Frenzy Football Camp.

Its purpose is to help create an environment where children can learn, play, develop confidence and enjoy flag football without bullying, discrimination, intimidation or unsafe behaviour.

The policy applies during camp activities and to behaviour directly connected with camp, including arrival, collection and camp-related communication.

02

Expectations for Children

Children attending Flag Frenzy Football Camp are expected, in a way that is appropriate to their age and individual needs, to:

• Treat coaches, staff, volunteers and other children with kindness and respect.
• Listen to reasonable instructions from coaches and staff, particularly instructions relating to safety.
• Play fairly and demonstrate good sportsmanship.
• Include others and avoid deliberately excluding, humiliating or intimidating another child.
• Use respectful language and avoid swearing at, insulting, threatening or deliberately upsetting others.
• Respect differences in ability, disability, background, culture, race, religion, sex and other individual characteristics.
• Use equipment and facilities safely and appropriately.
• Stay within designated camp areas and follow instructions about where they should be.
• Tell a coach or member of staff if they feel unsafe, worried, uncomfortable or need help.

03

Expectations for Parents & Guardians

Parents and guardians play an important part in helping camp run safely and positively.

We ask parents and guardians to:

• Discuss appropriate behaviour and camp expectations with their child.
• Treat children, staff, coaches, volunteers and other families with courtesy and respect.
• Provide relevant information that may help us understand and support their child's behaviour or participation.
• Raise concerns calmly and constructively.
• Avoid aggressive, threatening, abusive, discriminatory or intimidating behaviour towards staff or other families.
• Avoid interfering with coaching or giving instructions that conflict with camp staff while activities are taking place.
• Follow camp arrangements for arrival, collection and authorised collection.
• Respond to contact from camp where an urgent behavioural, medical, safety or safeguarding matter requires their attention.

04

Expectations for Coaches, Staff & Volunteers

Adults working or volunteering at camp are expected to model the behaviour we ask of children.

They should:

• Treat children fairly, respectfully and with appropriate professional boundaries.
• Model positive behaviour, sportsmanship and respectful communication.
• Give clear, age-appropriate instructions and expectations.
• Encourage positive choices rather than relying only on punishment.
• Intervene when behaviour becomes unsafe, discriminatory, intimidating or seriously disruptive.
• Listen when a child raises a concern and take the concern seriously.
• Avoid humiliating, threatening, intimidating or unnecessarily shouting at a child.
• Take account of relevant medical, developmental, SEND or additional support needs where these are known.
• Follow Flag Frenzy Football Camp safeguarding, medical and health and safety procedures.

05

Bullying, Discrimination & Harassment

Bullying, discriminatory behaviour, harassment and deliberate intimidation are not acceptable at Flag Frenzy Football Camp.

This may include behaviour such as:

• Repeated name-calling, teasing or humiliation.
• Threatening or intimidating another child.
• Deliberately excluding someone in order to upset or isolate them.
• Physical bullying or deliberately hurting another person.
• Discriminatory comments, insults or behaviour.
• Bullying or harassment through digital communication where it has a direct connection with camp or affects a child's safety or participation at camp.

Staff will consider the circumstances and distinguish, where appropriate, between bullying and an ordinary disagreement or one-off conflict between children.

06

Unsafe or Unacceptable Behaviour

Behaviour that may require staff intervention includes:

• Deliberately unsafe or excessively rough play.
• Hitting, kicking, biting, spitting or other physical aggression.
• Threats of violence or serious intimidation.
• Persistent refusal to follow important safety instructions.
• Bullying or deliberate harassment.
• Discriminatory or seriously offensive language or behaviour.
• Deliberate damage to equipment, facilities or another person's property.
• Leaving a designated camp area without permission.
• Behaviour that places the child or another person at significant risk.

This list is not exhaustive. Staff will consider the nature, seriousness, frequency and context of behaviour when deciding how to respond.

07

How We Respond to Behaviour

Responses will normally be proportionate to the behaviour, circumstances and needs of the child.

Depending on the situation, staff may use one or more of the following:

1. A reminder or explanation of the expected behaviour.
2. Redirection to another activity or position within the group.
3. A short period away from an activity to allow the situation to settle.
4. A conversation with the child about what happened and what needs to change.
5. Additional boundaries or reasonable adjustments to participation.
6. Informing or contacting the parent or guardian.
7. Asking the parent or guardian to collect the child where it is not appropriate or safe for them to continue that day.
8. In serious or persistent cases, reviewing whether the child can safely continue attending the camp.

08

Serious or Repeated Incidents

Where behaviour is particularly serious, presents a significant risk, or continues despite reasonable attempts to address it, the Camp Director may decide that a child cannot continue participating for part or all of the remaining camp.

Where reasonably appropriate, the circumstances will be discussed with the parent or guardian and any relevant information about the child's needs will be considered.

A return to camp may be subject to appropriate arrangements or agreed expectations where these are reasonably necessary to support safe participation.

Where a child is removed from camp because of serious or persistent behaviour, refund arrangements will be considered in accordance with the Refunds & Cancellations Policy .

09

SEND, Disabilities & Additional Needs

We recognise that behaviour can sometimes be connected with a child's disability, communication needs, developmental needs, sensory needs, medical condition or other additional needs.

Where relevant information is known, staff will take it into account when considering behaviour and appropriate responses.

We will consider reasonable adjustments and practical strategies that may help a child participate safely and positively, while also considering the safety and wellbeing of the child, other children and staff.

Parents and guardians are encouraged to share relevant information before camp so that any support needs can be discussed in advance.

Further information is available in our Medical & Inclusion Policy .

10

Reporting Behaviour or Other Concerns

Children are encouraged to speak to a coach, member of staff or another appropriate camp adult if they feel unsafe, bullied, excluded, worried or uncomfortable.

Parents and guardians should also contact us if they have concerns about behaviour or something that has happened at camp.

Behaviour concerns that also involve possible abuse, neglect, exploitation or another safeguarding issue will be dealt with under our Safeguarding Policy.

11

Working Together

By making a booking for Flag Frenzy Football Camp, parents and guardians agree to support the camp's reasonable behaviour and safety expectations and to help their child understand those expectations in an age-appropriate way.

Children will also be encouraged to understand and follow the expectations that apply while they are at camp.

Our aim is not simply to respond to poor behaviour, but to work with children and families wherever reasonably possible so that children can participate positively, safely and successfully.

12

Policy Review

This policy was last reviewed in September 2026 and will be reviewed at least annually, or sooner where camp arrangements, safeguarding practice, guidance or operational experience indicate that an earlier review is appropriate.

Policy owner: Camp Director, Flag Frenzy Football Camp.

Related Camp Policies

Read Alongside This Policy

This policy should be read alongside other relevant Flag Frenzy Football Camp policies and information.